• AdvTicket Helpdesk Robust Mail Parser

    Robust Mail Parser

    Parser reads email messages and automaticly converts to tickets.
    Supports POP3, POP3 SSL, IMAP, IMAP SSL / TLS protocols,
    Inbound emails are assigned automaticly to related departments such as sales emails to sales department,
    Email detection for a new or reply email,
    Logging parser operation and
    Much More...

  • AdvTicket Helpdesk Easy To Use

    Easy To Use HelpDesk

    All Panels (admin, staff or end user) are designed to user-friendly.
    Staff Panel using "Office Ribbon Bar" style.
    You can change easily; Any settings in admin panel,
    Reply ticket via staff panel,
    Create ticket via end user panel.
    Everything is easy and simple...

  • AdvTicket Helpdesk Advanced Search

    Advanced Ticket Search

    (Unique Feature)

    You can filter any column for each ticket list.
    In each column the filtering is varying according to the data type.

  • AdvTicket Helpdesk Powerful End User

    Powerful End User Panel

    Your customer can create, view or reply ticket,
    Can also change priority or status of ticket.
    View knowledgebase articles and news.
    Able to download any your uploaded files.
    Panel support multilanguage feature and
    Much More...

Key Principles

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    Easy To Configurate

    AdvTicket your hosted helpdesk solution, no need for any installation or installation settings. You can easily define basic definitions in Admin Panel within short time...

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    Scalability

    Our solution is designed for scalability, You can use our staff panel with a single user or 100 user or 1000 user. Performance important for us...

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    Multilanguage

    We provide multi-language support in three panels.
    This now supports English, Deutsch, Español, Türkçe languages and growing..
    You can easily add new language and phrases.

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    Latest Technology (Ajax Based Panels)

    We continuously follow the latest technology, All the panels are working with Web 2.0 (Ajax) technology infrastructure.

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    Advanced Search

    Filtering is extremely important feature. You can filter any column for each ticket list...

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    Stability

    Our quality principle, when you use a software all features should work correctly and efficiently.
    We are ready to go on a journey with you...

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    Quick-Action

    Faster ticket operation,
    Faster ticket search,
    Faster page load,
    Faster ticket view...

Video Tutorials

  • Only 5 minutes for configuration

  • User Friendly Staff Panel